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08-30-2016, 07:26 PM | #1 |
Donating YT 500 Club Member Join Date: Jul 2013 Location: Indiana
Posts: 1,221
| Boy do I think I screwed up... I don't know if I'm breaking any laws here or not, if I am....delete this.....by talking about another online company... But I just don't know what to do now.... Anyone ever order from" In The CompanyOf Dogs?" Out of Massachusetts... I had a sudden change of heart on these strollers now I've had to lug my two babies around in slings and backpacks when they'r done walking...for a stroller. I researched and ordered the Dogger from them .....they were THEE only place I could find them! Not even the place in Canada, they are on preorder till sept. But upon waiting for the "24 hr processing " that has turned into 48 and counting......I'm wondering if they have it at all! All Their reviews are terrible! They blame it on the new distribution center they are moving to but this has been going on for some time.... What can I do? Anyone from Massachusetts that's familiar with this? That's an Amazon distribution center too and they aren't set to open till late Sept or October! I have called customer service and just get a run around.....they will not expedite this item either...10 days delivery and they'r only 12 hours from me.....
__________________ Zoey Zendaya Ezmirelada Marie & Izzy Olivia Penelope Renee |
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08-30-2016, 07:28 PM | #2 | |
Donating YT 500 Club Member Join Date: Jul 2013 Location: Indiana
Posts: 1,221
| Quote:
__________________ Zoey Zendaya Ezmirelada Marie & Izzy Olivia Penelope Renee | |
08-30-2016, 07:39 PM | #3 |
YT 2000 Club Member Join Date: Sep 2014 Location: Lake Geneva, WI
Posts: 2,777
| Follow your instincts and figure out a way to cancel the order--there's got to be a way of getting in touch because they managed to TAKE your order! Look at their site and anyplace you see an e-mail, send one or a 'contact us' phone number, call. As for me, I'd pursue every danged avenue in order to cancel the order! |
08-30-2016, 08:08 PM | #4 | |
Donating YT 500 Club Member Join Date: Jul 2013 Location: Indiana
Posts: 1,221
| Quote:
Why can't we find elite pet stores online instead of chain?!
__________________ Zoey Zendaya Ezmirelada Marie & Izzy Olivia Penelope Renee | |
08-30-2016, 09:01 PM | #5 |
♥ Maximo and Teddy Donating Member Join Date: Jun 2009 Location: Northern Virginia
Posts: 25,045
| Dog Quality, the distributor, is going to have them on Sept 2. I ordered one from them once and they ship UPS. I think it was 10 days, maybe less. You can contact via email and ask. They were very nice when I worked with them.
__________________ Kristin, Max and Teddy |
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