Thank you all for your advice, now I don't feel like a grumbling ol' complainer...he really was upset, and not himself the rest of the day, spent it in his bed, which he rarely does. I am now looking for a new groomer, even to the point of asking people along our walks whose dogs have a nice trim, lol, they probably think i'm nuts....oh and btw , when Bailey woke up this morning one of his ears were up, it really isn't important to me, but shows how wrong she was...thanks again.