Quote:
Originally Posted by dianalee  The guarantee is very clear, "purchase price will be refunded." There's nothing about taking back to puppy. She said it face to face when i was there "if a problem comes up I will refund your money and let you decide how to proceed with the puppy." But now the excuses have started--she needs more testing before accepting this is a life threatening congenital defect. If I don't do these other tests she will only give me a refund if I return the puppy. Not fair changing the rules after the game is in progress! |
But you have to understand what we are saying. (1) BAT of 55 doesn't prove there is a shunt or MVD. You have to do a little more testing, b/c there are things that could throw the BAT # off, including a spasm at the time of blood draw.
Also, a U/S is not an accurate tool to measuring whether a shunt or mvd is present.
That's all we are saying.
You need to do a little more to prove your case to her and then YES she should stand behind her contract and give you a refund if MVD or a Shunt is present.