[Itspuppyluv]

I would have been so angry. I would not have paid and I would be calling to speak to whoever is in charge. If no one ever says anything, she'll continue to do whatever she wants.
She does not have any right to do anything to your dog without your permission and to do something against your wishes is way out of line.

How would she have felt if Gracie had had a bad reaction to the shot?